Hi, I already installed the theme again and still not see the icons of the bar of Quick Start and the icons for the drivers and folders!
What can I do?

testing 1 2 3

With this new installer the problem of changing users was repaired more the icon is still not changed! I arrived to install the theme of sony ericsson and worked smoothly

I'm alerting our coders - Caleb and Tyler and they'll respond here shortly. It's the weekend so it might be a little slower than on a weekday. Thanks for being so patient with us :-). Once this is all smoothed out and everything works well for you, email me at jschader (at) theskinsfactory.com and i'll send you a product key for a theme of your choice for being so patient with the various issues. :-)

You are still experiencing the following? Icons on the Quick Start bar and the icons for the drives and folders are not changing to the specified Disney icons? Could you post a screen shot so I can more easily investigate this issue?

Thanks

I downloaded the sony ericsson and installed it, and i got no problem...
But the DarkMatter Subspace and Disney i´m having the same troubles...
Here goes the screen...
Thanks for the help anyway o/

We're looking into the issue with the icons. Apparently you're not the only one. It seems to be an issue with the non-english versions of Windows XP but its not happening for everyone.

Thanks for posting that screen shot, I am digging in and trying to find a solution for you. Could you also post a screen shot of the Darkmatter theme.

Here goes the screen of the Darkmatter theme...

I got the same issue.

Non-English Darkmatter Solar Flare Theme screenshot:


icons of drivers and folders not changed.
icons of quick start bar missing.

i installed sony ericsson theme(English Version) before and everything worked perfectly.
maybe it's problem between English version & Non-English version. not sure, just wondering. =P

Yes it must be an issue where we fixed one thing and broke another. We'll take care of it. How did you install the Sony Ericsson theme if you're using a Non-English version of Windows XP?

I downloaded Sony Ericsson Theme on July 30 (the day Hyperdesk launched) and at that time no install issue reported yet.
I just installed it and everything works correctly on my laptop and desktop pc(both are Non-English WinXP).

No Error 1609 message during the entire installation.

jamespeng,

Are you using a Home or Professional version of Windows XP? Also if you uninstall the Sony Theme and then reinstall does the latest version of the Sony Theme (English version) install and show the correct icons? Thanks for your help and patience as we track down this issue.

Hi Caleb

My WinXP is Professional Version (Traditional Chinese) .
I uninstalled Sony Theme and Darkmatter Theme to make sure system is clean and then I reinstalled the latest English Version of Sony Theme.
Well, the installation was smooth, no error message showed up and icons changed correctly.
Now I'm trying to install Darkmatter Theme English Version.

Thx for your reply

James

Report:

Sony Theme:
- English Version: no error message, worked correctly.
- Non-English Version: no error message, worked correctly.

Darkmatter Theme:
- English Verision: no error message, but icons not changed.
- Non-English Version: no error message, but icons not changed.

OS: WindowsXP Professional SP3 Traditional Chinese Edition

James you installed the english version on your chinese version of windows and it installed?

Thanks for the screen shots.. It looks like the theme is applying the icons for the "My Compter" among others. I would like to verify that the other missing icons made it on to your machine on the install. Please check to see if a sampling of the icons like "Hard Drive.ico" and "CD and DVD Drives.ico" are located on your machine.

Thanks

yeah it installed without any error msg.

Do you find a file named "Hard Drive.ico"?

Screenshot:


"Hard Drive.ico" and "CD and DVD Drives.ico" found.

Screenshot:

i had the same thing when i installed the solar flare the first time, my solution was to use the hyperdesk engine to reset it to default and reboot. After reboot again used the engine to solar flare and all was ok then, hope this helps some people?

Interesting. That may help Caleb with the fix. It's odd its only happening with the non-english versions of Windows XP. Hard to test though since we're all on the English. They just bought a different language version of Windows so we can test quicker.

I did as Ronaldo said but no change there.

I wanted to let you all know we are still working hard to fix this issue on the NON-English version of windows. Keep checking back we hope to have this fixed as soon as possible.

Thanks for all your patience!

Wanted to let you all know we are still working on a fix for this issue. Sorry about the inconvenience. Localized versions add another level of complexity to this awesome program. Soon as we have a fix we will let you know.

I may have come up with a work around that seems to work on my test machine.

Please try the following.

Start up your Hyperdesk - Solar Flare.

Restore to "Windows XP"


After windows has applied the default theme uncheck the different items except for the "Icon Set"


Apply the desired icon set.


After the icons are applied uncheck the "Icon Set" and only check the "Hypertheme"

Apply the desired hypertheme.


After the hypertheme is applied uncheck the "Hypertheme" and check the "Wallpaper"

Apply the desired wallpaper.



At this point everthing should be showing up correctly. If you apply each in the correct order this seems to work out. If you apply the icons at the same time as the hypertheme we experience the problem. I hope this will work for you and tide you over while we try to patch this for the non-english version of windows.

Apply Icons - then Hypertheme - then Wallpaper - then Widget - then WMP Skin

Let me know how this works for you.

It does works!

Thanks a lot for your hard work, Caleb.

Actually these steps work, more when the computer is restarted continues with the problems of before!

They think they found the issue. Once its truly fixed we'll issue an update via the Hyperdesk application.

2 Caleb
Can I change icons selectively? (sample: ONLY Hard Disk Drivers).
Thanks.

It has an estimate of when it is ready to non-english final version of Windows XP?

Thank you

Very soon. We figured out what was wrong.

Hi, I was reading and I see that there is still no solution to the problem of icons that do not change. I have the same problem with DarkMatter subspaces Theme. I hope can solve the problem because nobody else has answered in this forum. I have installed Windows XP SP3 in Spanish.

Thanks you.

It was fixed and we issued an update through the application. Private message me your email address and what theme it is and i'll send you the new version to install. You'll have to uninstall the old version though.

Already have a final version?

Didn't you get that version?

I am with the version:
Hyperdesk - DarkMatter SubspaceNONEN_8_1
Hyperdesk - Disney's It's a Magical WorldNONEN_8_1

Are your icons fixed?

With the steps that Caleb sent, the icons were fixed.
But when i restart the computer, the problem come back!

We sent out an update via the application. Which theme or themes are you using? Send me an email here (a PM) and i'll send you the latest installers. You'll just uninstall the other one and install the new one and everything should be fixed.

I am using the Disney's It's a Magical World and DarkMatter Subspace!

Huh? It doesn't work on Linux.