i looked at the advertisement for subspace its awesome but when i bought it and applied it i noticed it doesnt look the same as the advert like my start menu look plain and my start menu icon are all default. my browser icon is still the same and well i guess i just want to know how i get my desktop to look like the advert

What's your order number? Also what language version are you using for XP and did you grab the proper installer?

Also you have to make sure that the round button on the long icon button on the left side of the application is yellow. So that the icons apply. It would help if you could show us a screenshot.

ok i dont really understand this. uhm the round button is yellow some icons apply like recycle bin my comp. but some dont and my music folder doesnt have any head phone on it its just a normal folder is that normal? where do i find the order number i dont think its in the email i got and when u same language version for xp? do u mean english cause everything is in english wat do u mean proper installer? and how do i take a screen shot wow i feel retarded hope this isn to much trouble

When you bought the theme you received an email. Your order number is in there. Or your Customer ID number. The same email that had your download link and license key.

this is wat my email looked like well i changed the license key i dont see the order number or a customer id number

Dear derek,

Thank you for your purchase of Darkmatter: Subspace Theme.

Your license key, which will be requested during the Darkmatter: Subspace Theme installation process, is as follows:

dont want to show this


Note: If you see multiple license keys, each one corresponds to one copy of Darkmatter: Subspace Theme. Simply highlight the license key with your mouse cursor, then copy (Ctrl-C) and paste (Ctrl-V) the above license key into the installer at the appropriate time to unlock your copy of Darkmatter: Subspace Theme.

If you do not have the Darkmatter: Subspace Theme software already downloaded to your computer, please do so here today:

Download Darkmatter: Subspace Theme:
https://hyperdesk.plimus.com/developers/153...r_subspace.html

Please Note: The Skins Factory does not offer telephone support. If you need any help, we have 2 ways you can receive support:

Support Forums: http://www.hyperdesk.com/forums/

or

Submit a Support Ticket here: http://hyperdesk.zendesk.com/portal

You can read about our policy on refunds here: http://hyperdesk.com/forums/index.php?show...p;st=0#entry330

Thank you for your purchase!

The Skins Factory, Inc.


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I really need to see a screenshot. Is your copy of Windows XP in english or another language?

english how do i get a screen shot?

Press print screen key on your keyboard and CTRL - V into MS Paint and save the image and upload it here so we can see what's going on.

ok i took it and saved it but when i try to upload it. it says you did not select a file to upload

email it to me jschader at theskinsfactory.com

ok i did